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  How long should I get ahead to release P.O. (What is the general lead time) ?  
  About one month. Our lead time is 30days.  
  If we are in urgent can you shorten the production period?  
  It depends. But we will try our best to help you.  
  What is the minimum quantity to order your products (MOQ) ?  
  10,000 pieces for plastic pens and 2000 pieces for metal pens  
  If the quantity we need is less than minimum quantity for the first cooperation, is that OK?  
  That may limit your selection but we will try our best to help you  
  How about your payment condition?  
  T/T, pay 30% of the total amount as deposit and then pay the rest before delivery.  
  What is the regular procedure to finish an order?  
  Quotation--supply samples--logo effect drawing confirmation--sign contract and prepayment--samples with printing logo--mass produce--pay the rest amount--delivery--customer service  
  Can you manufacture the pens according to our special design, including style, color and so on?  
  Yes, we are willing to provide OEM / ODM service.  
  Where do your products export to?  
  More than 50% of our products are export to North America and Europe, as well as Japan and Korea.